Applies to: Anyone with a sprayer problem who does not know where to start, or does not know their model number yet.
What causes this: Most of our articles are written for a specific sprayer model, because the exact part or step depends on it. If you do not have the model number handy, start from the problem below and work toward the model.
How to fix it: Pick the thing that matches what is happening.
It is leaking
It will not build pressure, or pumps up and loses it
Nothing comes out, or it sprays a stream or drips instead of a mist
- Nozzle Drips, Sprays Wrong, or Will Not Spray
- How to Manually Prime Your Battery-Powered Sprayer Pump
Battery will not charge, or it charges but the pump will not run
Something is broken or missing and I need a part
- How to Identify and Order Replacement Parts
- My Sprayer Arrived With Missing Parts: What to Do
- How to Replace a Damaged Hose, Wand, or Backpack Harness
I have a warranty question
- How to File a Warranty Claim
- What Counts as Proof of Purchase and How to Submit It
- Roundup warranty
- Scotts warranty
- Ortho warranty
- CRAFTSMAN warranty
- DEWALT warranty
- HDX warranty
- Grab & Go warranty
I want to know what chemicals are safe, or how to clean and store it
- What Chemicals Can and Cannot Be Used in Liquid Sprayers
- Sprayer Cleaning and Maintenance
- How to Store Your Sprayer in the Off-Season
I need my manual, or I cannot find my model number
Getting help faster. Most fixes depend on your exact model. If you can find the model number (it is on a sticker on the tank or pump), you will get to the right answer in one step instead of three. What Photos to Send When You Need Help explains what to photograph if you want to email us instead.
Need a part? Order at shop.thefountainheadgroup.com. Warranty claim or registration? thefountainheadgroup.com/register. Anything else, call The Fountainhead Group at 1-800-311-9903.
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